Social care and support guide

Age UK – for older people, their families, friends and carers

• Call 0800 055 6112
• Helpline open: every day of the year, 8am to 7pm

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Independent Age – for older people, including advice about care, money and health

• Call 0800 319 6789
• Helpline open: Monday to Friday, 8.30am to 6.30pm and Saturday 9am to 1pm
• Email: advice@independentage.org

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The Silver Line – for older people

• Call 0800 4 70 80 90
• Helpline open: every day of the year, 24 hours a day

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Money and benefits

The Money Advice Service – for advice about money and benefits

• Call 0800 138 7777
• Helpline open: Monday to Friday, 8am to 6pm

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Citizens Advice – for advice about money and benefits

• Call 03454 04 05 06
• Helpline open: Monday to Friday, 9am to 5pm
• Calls cost 9p per minute from a landline and between 3p and 55p per minute from a mobile

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If you care for someone else

Carers Direct – for carers

• Call 0300 123 1053
• Ask your question using webchat
• Helpline and webchat open: Monday to Friday, 9am to 8pm and weekends, 11am to 4pm
• Get help by email
• Ask if you need a translator

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Carers UK – for carers

• Call 0800 808 7777
• Helpline open: Monday and Tuesday, 10am to 4pm

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If you care for a child

Family action – support for parents and carers

• Call 0808 802 0222
• Text 07537 404 282
• Helpline open: Monday to Friday, 6pm to 10pm and weekends, 10am to 1pm
• Email: NDPSS@family-action.org.uk

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Call your local council for help and advice

Speak to other carers online

There are many people who care for others sharing their stories and offering support online. You don't have to join in conversations, but it might help to see what's being said.